Coronavirus (COVID-19)

This page was last updated: 30th Mar 2020

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Remember to follow the Government's advice: Stay at home. Protect the NHS. Save lives.

The current advice is to stay at home and to wash your hands often. This will help to suppress the virus so that our NHS can cope. 

There is a lot of misinformation being shared on social media and using apps like Whatsapp and even with fraudulent people knocking on doors pretending to offer help. Please only take advice directly from official sources like the NHS, BBC or your MP or local councillors. 

Stay at home

There are now only 4 reasons to leave your home:

  • Shopping for basic necessities
  • One form of exercise a day
  • Medical need - including helping another vulnerable person
  • travelling to work only when absolutely necessary.

NHS and NHS 111

Visit the NHS website to find out more about the Covid-19 virus, its symptoms and how to seek medical advice.

If you have symptoms of Covid-19, do not go to A&E or your GP. Please use the NHS 111's online symptom checker which will tell you the next steps you should take, or call 111.

UK Government

For the latest national advice and information, please always refer to the UK Government website:


Haringey Council has setup a dedicated webpage to support its Coronavirus support service - Haringey Together. The page includes the latest information for the borough, schools, businesses, council services, health advice, as well as details regarding how you can both offer, and receive, help:

Haringey Together:
Latest News & Updates:

If you or someone you know might need help – for example someone to talk to, getting access to shopping/food/supplies (such as through food parcels), or need health and care support – please call the councils dedicated Coronavirus Connected Communities team:

  • Monday to Friday 8.30am to 6.30pm
    Tel: 020 8489 4431
  • Out of office hours, including weekends the Emergency Duty Team
    Tel: 020 8489 0000



If you wish to report a child safeguarding concern, please contact Haringey Council Children's Services: Haringey's Multi-Agency Safeguarding Hub (MASH)

Please use the numbers below to contact staff for advice:

  • Monday to Thursday 8.45am to 5pm; Friday 8.45am to 4.45pm
    Tel: 020 8489 4470
  • Out of office hours, including weekends the Emergency Duty Team
    Tel: 020 8489 0000

If you think that a child is at immediate risk, please contact the police immediately on 999.


If you are worried about violence or abuse from your partner, ex-partner or a member of your family, you can get help and advice.

If you are in immediate danger, you should always phone the police on 999. You can also contact Haringey Police on their non-emergency number: 101.

If you are not in immediate danger, call Nia (an independent domestic violence advocacy service). You'll be given a brief assessment and referred to the most appropriate services.

If you’d prefer to find an appropriate service yourself, visit Haringey Council's Organisations offering support page for a list of local and national support services, including specialist services for Black, Minority Ethnic and Refugee (BMER) women, children and young people, and LGBT+.



All of Haringey's libraries, leisure centres, customer service centres and Reuse and Recycling Centres are now CLOSED.

Staff who would have normally worked in the Customer Service Centre are being diverted to answering calls at our customer service contact centre.


Haringey Parks

Parks remain open in Haringey, but cafés, toilets, play equipment, outdoor gyms, skate parks, paddling pools and sports courts are all CLOSED and should not be used in any circumstances. Please only use parks for your one form of exercise a day, and maintain social distancing rules.

Parks should not be used for gatherings, picnics, sunbathing, socialing, or any other activity with the exception of exercise. The Met Police are routinely monitoring all parks and will disperse or utilise enforcement powers on anyone not following Government issued guidance. As with other boroughs, if people do not follow the social distancing advice (external link) Haringey Council will not hesitate to close the boroughs parks completely.


Waste Collections

Haringey and Veolia are working hard together to ensure that a full range of waste collection services continue to be provided across the borough.

With many people now having to limit the amount of travelling they do and stay at home, we are seeing more waste produced at the kerbside and this is increasing pressure on waste services.
You may, as a result, experience some disruption or delay to collections but Veolia are trying to keep these to a minimum.

If your bin is not collected on the usual day, it should be collect the next day. If your bin is not collected for a week, please email: or call: 0208 885 7700.

Please remember that personal waste such as tissues and cleaning cloths should be put in the General Waste bin, not Recycling. They should be double-bagged, tied securely and separated from other waste. These bags should be put aside for at least three days before being put in your usual external general waste bin to ensure any potential presence of the virus is killed off.


Volunteer support

The Council have received a number of offers of support and are co-ordinating these through Connected Communities and you are encouraged to channel any offers of support (of volunteering, food, supplies, other resources) through this route:
020 8489 4431 (Monday to Friday | 09:30-16:30)
These contact details can also respond to individual resident or organisational requests for support and we have already taken calls from a number of local residents, whose main concern is continued access to food and the impact of reduced hours of employment

You can request support here:

Mutual Aid groups

This is clearly a dark time for our community. However, one of the encouraging signs has been how many neighbours have formed local groups to help people in their areas who are self-isolating.

However, it is vitally important that all residents, both volunteers and those receiving help, are kept safe and protected. The council has provided guidance on volunteering that we ask that you please read:

Guidance for volunteers: Please click here
Guidance for those requiring help: Please click here

If you would like to volunteer to assist your neighbours, or if you need help with shopping etc because you are self isolating, then you can find out more at Haringey Covid 19 Mutual Aid, and you can join your local Mutual Aid Whatsapp Group by clicking here. Please note, these groups are for neighbourhood assistance, not for medical advice.

And if you are concerned about a vulnerable resident who may need additional support, or if you have any concerns about the welfare of the person you are speaking to, or people in their household, please contact the Haringey Council Connected Communities team
020 8489 4431 (Monday to Friday | 09:30-16:30)

Businesses & Employees

To find out more about what support is available for businesses and employees, the requirements imposed on businesses by the UK Government and the Local Authority, or to speak to someone at Haringey Council regarding business and/or employment during the Coronavirus pandemic, please refer to the councils dedicated business page:


Dept. of Education Helping

The Department of Education has launched a helpline for teachers, parents and young people to answer questions about on Covid-19 in relation to education. it can be accessed by telephone or email.

0800 046 8687

Education in Haringey

For information on Free School Meals and for online resources for home learning, please refer to the councils dedicated Schools page:


Money Saving Expert

Money Saving Expert have some useful information should your finances be affected by Covid-19. have some useful information regarding financial issues caused by the Covid-19.



TfL advise that public transport should only be used for essential journeys. London buses will operate fewer services, but the night bus network will still be running. Make sure you check before you travel.


Thameslink are urging people to travel for essential journeys only. From Monday, 23 March they will be reducing the services the number of services they are running by operating a Saturday service, and are reducing this further to operate a Sunday service from Monday, 30 March. Please refer to their Coronavirus page before travelling:

Greater Anglia

Greater Anglia are urging people to travel for essential journeys only. From Monday, 23 March they will be operating a reduced service similar to a Sunday service, but with additional services at the start and the end of the day to enable passengers to get to and from work. Please refer to their Coronavirus page before travelling:

Stansted Express

Stansted Express are urging people to travel for essential journeys only. They are operating an hourly service between London Liverpool Street and Stansted Airport. This is expected until further notice. Please refer to their Coronavirus page before travelling:

Parking Restrictions

Haringey Council has made adjustments to parking enforcement to support essential NHS and police staff, as well as residents that have been adversely affected by the COVID-19 pandemic. Enforcement of on street residential, shared use and permit parking bays has been suspended.

However, in order to ensure that road users, vulnerable residents and those providing an essential services are kept safe, the council will continue to enforce around footways, yellow lines, GP bays, and specific parking bays such as disabled and loading bays around pharmacies, supermarkets, and other vital businesses that are still operating.. The council will also continue to remove vehicles that park illegally on yellow lines, on the footway or in those parking bays.

This means that key workers, and residents may use any of Haringeys on street residential, shared use and permit parking bays.

Non-UK nationals

For COVID-19 specific information for non-UK nationals please refer to the following page from the Mayor of London and London Assembly:

Other advice

Advice Line for Older residents

Age UK can help to support older people during this challenging time. They have outlined some tips to help stay safe and well over the coming weeks here:

If you have concerns about anything else, including welfare, care or housing, you can contact Age UK’s free advice line, 8am-7pm, 365 days a year: 0800 055 6112

Mental Health

If you’re worried about your mental health during the COVID-19 outbreak, please take a look at this advice from the Samaritans: provides free, safe and anonymous online mental health support for young people. Monday – Friday 12pm – 10pm. Saturday – Sunday 6pm – 10pm

Keeping yourself and others safe

This is an extremely difficult time for all of us. However, it is important that we all continue to follow the advice from the NHS on social distancing, handwashing and, if necessary, self-isolating.

Regular updates

Finally, our Liberal Democrat councillors are providing regular updates via our newsletter. You can sign up to receive that newsletter here - [SIGNUP].

Please remember to only take advice direct from sources you know you can trust. Just because someone you know shares a message that claims to be from a nurse or from an organisation does not mean that it has come from that source originally. Use the NHS, an official news source like the BBC or the websites of your elected representatives.

Online resources for you to use

These online resources are produced by volunteers and public bodies.

Please use them and share them with your friends and neighbours. We will be updating it regularly as more resources become available.

People may have concerns about transmitting the virus via paper. Current health advice is that delivering items to people’s letterboxes is ok, as set out in the Royal Mail’s statement on their continuing to deliver the post:

Where can I find the latest advice?

The latest UK Government advice is available at

The latest England medical advice is available at

The latest Scotland medical advice is available at

Taking sensible precautions while helping others

Please take all appropriate medical advice seriously before calling on anyone and look to emulate best practice, such as from online supermarket delivery services.

In particular:

  • Hygiene – washing our hands more regularly soap and water for 20 seconds. You may want to take hand sanitiser (at least 60% alcohol content) out with you.
  • Social distancing – including not shaking hands with residents or colleagues, keeping 2m apart, leaving things on doorsteps

Your ideas

All across the UK communities and individuals are developing new ideas and new resources for how we can care for our neighbours at this difficult time. If you’ve developed a community resource and would like it shared on this site, email us at